Shipping policy

At Inara Vancouver, we strive to ensure your experience is seamless from the moment you place your order to the moment it arrives at your door.

Complimentary Shipping

Enjoy complimentary shipping within Canada on orders over $100.

Shipping Details

All orders are thoughtfully packed and shipped within 1–3 business days from our Vancouver, BC location. Delivery across Canada typically takes 2–7 business days, depending on your location.

Please note that we do not currently ship to P.O. boxes.

Additional Information

• Once your order is placed, you’ll receive an email confirmation. A second email with tracking information will follow once your order has shipped.
• Please review your shipping details carefully before completing your purchase. If you notice an error, contact us at hello@inarashop.ca within 24 hours. Once your order is in transit, we are unable to make changes or redirects.
• Delivery timelines are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or high-order volumes during sales or holidays.
• Inara Vancouver cannot take responsibility for stolen packages marked as delivered. We encourage you to monitor your shipment closely.

If you experience delays beyond the expected delivery time, please reach out to us at hello@inarashop.ca, and we’ll do our best to assist.